Products & Solutions / Hong Kong → Global # AI built around human response. From creative expression, to individual decisions, to collective response — discover Resono’s products, creative experiences and enterprise solutions. [Explore products](https://www.resonoai.com/en/#products) [Explore solutions](https://www.resonoai.com/en/#solutions) Resonance Intelligence / CREATE → DECIDE → SIMULATE [01 **Core Products** Human response](https://www.resonoai.com/en/#products) [02 **Creative Experiences** Personal moments](https://www.resonoai.com/en/#experiences) [03 **Resono Solutions** Real-world systems](https://www.resonoai.com/en/#solutions) Core Products ## Create. Decide. Simulate. Creative companionship, generative decision agents and multi-agent simulation — three connected product directions. 01 / CREATE In development ### FOVERY AI Creative Companion for Kids & Families A companion that receives a child’s creative expression, responds with care, and helps them keep creating. [Explore FOVERY](https://www.resonoai.com/en/products/fovery/) 02 / DECIDE Research & product development ### SurveyBaby Generative Decision Agents for Research Build and test generative decision agents shaped by memory, experience and stable decision logic for market research, product preview and decision rehearsal. [Explore SurveyBaby](https://www.resonoai.com/en/products/surveybaby/) 03 / SIMULATE Research & development ### Multi-Agent Response Simulation Scenario Simulation for Collective Response Place different Decision Agents in a shared scenario to explore their decisions, interactions and collective response. [Explore Multi-Agent Response Simulation](https://www.resonoai.com/en/products/simulation/) Resonance Intelligence ## One intelligence direction. Three scales of human response. One expression ### Response Loop Creative Resonance Expression → Seen → Response → Curiosity → Keep Creating One mind ### Decision Model Decision Resonance Context → Decision → Explain → Change One Variable → Re-run Many minds ### Response Field Simulation Resonance Decision Agents × Scenario × Interaction → Response Field → Foresight Creative Experiences ## Small ideas. Real things. Small AI experiences for global consumers — turning personal moments into things to keep, share or make real. App in development ### Hopper StringArt Your photo, woven into art. An image-to-artwork experience: upload an image, preview the string-art interpretation and explore a custom physical piece. [Explore the experience](https://www.resonoai.com/en/experiences/hopper-stringart/) Creative service ### Pet Calendar A year of your pet, reimagined. Creative pet images and accompanying words, made from the pet photos you provide. [Explore the experience](https://www.resonoai.com/en/experiences/pet-calendar/) Released on iOS ### Wonder Doodle Sketch the idea. Reimagine the artwork. Use a simple sketch to suggest a composition, then explore an AI interpretation in an artistic direction. [Explore the experience](https://www.resonoai.com/en/experiences/wonder-doodle/) Creative AI apps and digital-to-physical products are part of this experience portfolio. Product formats and availability are described on the individual pages. RESONO SOLUTIONS ## Proven AI. Real-world delivery. Selected proven AI technologies for international markets, delivered through productization, localization, channel development and commercial delivery. 01 ### Privacy-first Vision Protect identity before video leaves the edge, with privacy processing designed into the vision workflow. [Explore solution](https://www.resonoai.com/en/solutions/privacy-first-vision/) 02 ### Edge Multimodal AI Understand images, video and language through local multimodal AI systems and private deployments. [Explore solution](https://www.resonoai.com/en/solutions/edge-multimodal-ai/) 03 ### Embedded AI & Companion Systems AI companion engines for toy makers, robotics companies and intelligent-device manufacturers. [Explore solution](https://www.resonoai.com/en/solutions/embedded-ai/) 04 ### Cultural AI & Digital Experiences AI for museums, media, advertising displays and interactive cultural experiences. [Explore solution](https://www.resonoai.com/en/solutions/cultural-ai/) Selected solutions incorporate licensed technologies and intellectual property from Resono’s strategic technology partners. Work with Resono ## From the brief to the real world. Define the customer setting, select the right capabilities and agree a clear integration and delivery scope. 01 ### Understand Audience, workflow, environment and intended outcomes. 02 ### Scope Capabilities, licensed technology, integration and acceptance criteria. 03 ### Localize Languages, product experience and deployment requirements. 04 ### Deliver Commercial coordination, technical integration and agreed support. About Resono HONG KONG / GLOBAL MARKETS ## Intelligence around people. Products for the world. Resono is a Hong Kong AI product company building intelligence around human response — from creative expression and individual decisions to collective response. Alongside its core products, Resono develops creative consumer experiences and brings selected proven AI technologies to international markets with strategic technology partners. [Explore the corporate website](https://www.resono.world/en/) Trust & Support ## Clear information. Useful support. Find privacy information, terms, subscription guidance, data-deletion requests and support for Resono experiences. Let’s work together ## Tell us what you want to create, test or bring to market. [Talk to Resono](mailto:support@resonoai.com) [Get support](https://www.resonoai.com/en/trust/support/) RESONO Co., LIMITED · 共鳴有限公司 HONG KONG / 香港 [support@resonoai.com](mailto:support@resonoai.com) --- ## FOVERY | RESONO AI Creative Resonance # FOVERY Every child starts as an artist. What keeps them going is being seen. A companion that receives a child’s creative expression, responds with care, and helps them keep creating. In development [Contact us](mailto:support@resonoai.com?subject=Product%20enquiry) ## Response Loop - Expression - Seen - Response - Curiosity - Keep Creating ## A response that keeps the spark alive. FOVERY begins with the child’s own drawing, question or idea. Its role is to notice that expression and offer a meaningful response that invites the next creative step. - An iPad-first creative companion. - AI responses and gentle guidance around a child’s expression. - Creative Memory: continuity across creative moments. - A companion hardware direction being prepared for Kickstarter. ## Creative Memory A creative journey is made of many small moments. Creative Memory is being developed to connect interests, recurring ideas and past creations so that future responses can build on a child’s own journey. ## From the screen to the drawing table. The hardware direction brings creative companionship into a physical creative setting. Product specifications, availability and any crowdfunding campaign will be announced separately. ## Made with families in mind. The product direction prioritizes human-led creation, age-appropriate responses, useful memory and clear parental information. Product-specific privacy, data handling and access arrangements will accompany each released experience. ## Current development FOVERY is in development. We welcome conversations with families, creative educators, hardware partners and distribution partners. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Product%20enquiry) [Back to products](https://www.resonoai.com/en/#products) --- ## SurveyBaby | RESONO AI Decision Resonance # SurveyBaby Model a mind. Test a decision. Build and test generative decision agents shaped by memory, experience and stable decision logic for market research, product preview and decision rehearsal. Research & product development [Contact us](mailto:support@resonoai.com?subject=Product%20enquiry) ## Decision Model - Context - Decision - Explain - Change One Variable - Re-run ## What makes this mind decide this way? A Decision Agent is shaped by identity, experience, memory, relationships, beliefs, past choices, the current situation and constraints. SurveyBaby’s product direction makes these factors explicit so that a decision can be examined and tested. ## A decision you can inspect. The intended research workflow goes beyond a conversational answer. It separates the choice, its supporting factors, uncertainty and the evidence still needed. ## Key Outputs - **Decision** The choice or direction the agent is inclined to take. - **Confidence** How stable the judgment is under the stated conditions. - **Drivers** The factors that explain the choice. - **Missing Evidence** Information needed to strengthen or reassess the judgment. - **What Would Change My Mind** The conditions or evidence that could lead to a different decision. ## Change one variable. Compare the response. Define a context, run a decision, examine its explanation, change one variable and run it again. Compare what changed and what stayed stable across the two conditions. - Market research: examine how different decision models respond to a proposition. - Product preview: test price, feature, framing or access conditions. - Decision rehearsal: identify drivers and the evidence that could change a choice. ## Research with evidence. Simulated decisions are hypotheses to investigate. Research use should compare them with appropriate real-world evidence and describe model assumptions, scope and limitations. ## Current development The generative decision-agent product is under research and development. Research partnerships and pilot enquiries are welcome. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Product%20enquiry) [Back to products](https://www.resonoai.com/en/#products) --- ## Multi-Agent Response Simulation | RESONO AI Simulation Resonance # Multi-Agent Response Simulation One scenario. Many minds. A field of responses. Place different Decision Agents in a shared scenario to explore their decisions, interactions and collective response. Research & development [Contact us](mailto:support@resonoai.com?subject=Product%20enquiry) ## Response Field - Decision Agents × Scenario × Interaction - Response Field - Foresight ## From one decision to collective response. Multi-Agent Response Simulation explores what happens when different decision agents encounter the same situation and interact. The focus is the formation of response patterns, their dependencies and the conditions under which they may change. ## Response Field Decision Agents × Scenario × Interaction → Response Field → Foresight. A response field connects individual choices with the wider patterns that emerge through interaction. ## Initial applications The research and product direction begins with four application areas. - Launch Preview: explore possible responses before a product or proposition is introduced. - Audience Simulation: examine how different audiences interpret and share a message. - Decision Rehearsal: test choices under alternative assumptions and constraints. - Market Response Simulation: study how information events may transmit across participants, sectors and assets. ## Market Response Simulation This application is under research and validation. The direction combines event interpretation, asset exposure, market context, historical responses and decision-agent interaction. - Event Impact Feed: structured event-to-impact analysis for professional information workflows. - ETF Lens: examine relevant events and the exposure paths connecting them to an ETF. - Scenario Lab: vary assumptions and compare response scenarios. - API / Model Service: an integration direction for institutional workflows. ## Interpretable possibilities. Outputs should make assumptions, uncertainty and missing evidence visible. Financial applications require validation and appropriate controls for the intended use; no predictive performance is claimed on this website. ## Current development Multi-Agent Response Simulation is under research and development. Contact us about research, institutional pilots and scenario applications. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Product%20enquiry) [Back to products](https://www.resonoai.com/en/#products) --- ## Hopper StringArt | RESONO AI Resono experiences # Hopper StringArt Your photo, woven into art. An image-to-artwork experience: upload an image, preview the string-art interpretation and explore a custom physical piece. App in development [Contact us](mailto:support@resonoai.com?subject=Experience%20enquiry) ## From an image to a physical artwork. Hopper StringArt is being rebuilt around an app-led customization experience. A user can start with a target image, preview its string-art interpretation and define a physical artwork for production and delivery. - Upload a target image. - Preview the string-art composition. - Confirm the artwork specification. - Custom production and shipment. ## A personal piece, made real. The preview connects a digital idea with the physical result. Available formats, prices, delivery destinations and order terms will be presented through the released service. ## International enquiries Resono coordinates international product operation and commercialization. Contact us about the upcoming app, custom-artwork enquiries or distribution partnerships. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Experience%20enquiry) [Back to experiences](https://www.resonoai.com/en/#experiences) --- ## Pet Calendar | RESONO AI Resono experiences # Pet Calendar A year of your pet, reimagined. Creative pet images and accompanying words, made from the pet photos you provide. Creative service [Contact us](mailto:support@resonoai.com?subject=Experience%20enquiry) ## Every familiar face deserves a new story. Pet Calendar turns submitted pet photos into creative images with accompanying text. Seasonal and calendar-themed artwork gives everyday affection a visual form. - Begin with photos of your own pet. - Create a themed visual interpretation. - Pair the image with meaningful or playful text. - Explore calendar and shareable-image formats. ## Personal moments, made to keep. Product formats and international availability are confirmed for the relevant service. Contact Resono for current options and commercial enquiries. ## International operation Resono supports international distribution and commercialization of selected creative experiences, including Pet Calendar. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Experience%20enquiry) [Back to experiences](https://www.resonoai.com/en/#experiences) --- ## Wonder Doodle | RESONO AI Resono experiences # Wonder Doodle Sketch the idea. Reimagine the artwork. Use a simple sketch to suggest a composition, then explore an AI interpretation in an artistic direction. Released on iOS [Contact us](mailto:support@resonoai.com?subject=Experience%20enquiry) [View on the App Store](https://apps.apple.com/app/id6775345810) ## A small sketch can open a larger world. Wonder Doodle is a released iOS creative app. The experience starts from a simple layout sketch — such as flowers and a vase — and uses that composition as the starting point for an AI-generated visual interpretation. - Start with a simple composition sketch. - Choose an artistic direction. - Explore an AI interpretation of the idea. ## Get the app Wonder Doodle is available through its App Store listing. Device compatibility, regional availability and purchase information are shown by the App Store. ## Support For help with Wonder Doodle, contact support@resonoai.com and include the app name, device model, operating-system version and a short description of the issue. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Experience%20enquiry) [Back to experiences](https://www.resonoai.com/en/#experiences) --- ## Privacy-first Vision | RESONO AI Resono solutions # Privacy-first Vision Privacy before recognition. Protect identity before video leaves the edge, with privacy processing designed into the vision workflow. [Discuss a project](mailto:support@resonoai.com?subject=Solution%20enquiry) ## Privacy built into the video path. Privacy-first Vision brings privacy processing into cameras, video systems and edge deployments. Project scope is defined around the customer’s environment, data flow and access requirements. - Real-time face de-identification. - Edge privacy processing before transmission or storage. - Authorized recovery or traceability where supported and agreed. - Local privacy workstations and integration with existing video systems. ## Applications Transport, retail, education, healthcare, factories and smart buildings. ## Delivery Resono coordinates international productization, localization, integration and commercial delivery with strategic technology partners. Technical specifications, deployment boundaries and acceptance criteria are agreed for each project. ## Strategic technology partners Selected solutions incorporate formally licensed technologies and intellectual property from strategic technology partners. Resono coordinates international customers, productization, localization, channels and commercial delivery; technology responsibilities are agreed for the project. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Solution%20enquiry) [Back to solutions](https://www.resonoai.com/en/#solutions) --- ## Edge Multimodal AI | RESONO AI Resono solutions # Edge Multimodal AI Intelligence, where the data lives. Understand images, video and language through local multimodal AI systems and private deployments. [Discuss a project](mailto:support@resonoai.com?subject=Solution%20enquiry) ## Multimodal intelligence in real systems. Edge Multimodal AI supports projects that need images, video, text or other unstructured information understood within a defined deployment environment. - Multimodal AI workstations. - Video understanding and visual analysis. - Unstructured-data understanding and semantic retrieval. - On-premise and private AI deployment. - Integration with customer systems and devices. ## Applications Enterprise AI, industrial environments, retail, transport, robotics and video-intensive workflows. ## Deployment by requirement. Model selection, hardware, latency, data handling and integration are scoped against the project’s requirements. Performance is assessed for the agreed operating conditions. ## Strategic technology partners Selected solutions incorporate formally licensed technologies and intellectual property from strategic technology partners. Resono coordinates international customers, productization, localization, channels and commercial delivery; technology responsibilities are agreed for the project. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Solution%20enquiry) [Back to solutions](https://www.resonoai.com/en/#solutions) --- ## Embedded AI & Companion Systems | RESONO AI Resono solutions # Embedded AI & Companion Systems Bring perception, memory and interaction into devices. AI companion engines for toy makers, robotics companies and intelligent-device manufacturers. [Discuss a project](mailto:support@resonoai.com?subject=Solution%20enquiry) ## A companion engine for the things people use. Embedded AI & Companion Systems combines selected perception, multimodal interaction and memory capabilities for toys, companion devices, robots and intelligent terminals. - Multimodal perception and interaction. - Context and memory for continuity. - Companion behaviours designed for the product setting. - Device adaptation and edge–cloud coordination. - Age-appropriate experience design for relevant products. ## For manufacturers and product teams. We work with device makers to define the experience, select appropriate capabilities, adapt them to the hardware and coordinate integration. ## Technology and delivery Selected capabilities can incorporate licensed WonderSTEAM technologies. The licensed scope, system architecture, safety requirements and technical responsibilities are defined in the project agreement. ## Strategic technology partners Selected solutions incorporate formally licensed technologies and intellectual property from strategic technology partners. Resono coordinates international customers, productization, localization, channels and commercial delivery; technology responsibilities are agreed for the project. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Solution%20enquiry) [Back to solutions](https://www.resonoai.com/en/#solutions) --- ## Cultural AI & Digital Experiences | RESONO AI Resono solutions # Cultural AI & Digital Experiences Make culture something people can explore. AI for museums, media, advertising displays and interactive cultural experiences. [Discuss a project](mailto:support@resonoai.com?subject=Solution%20enquiry) ## Knowledge, collections and spaces — made interactive. Cultural AI & Digital Experiences adapts digital culture, multimodal understanding and creative interaction capabilities for international institutions and commercial spaces. - Museum Digitization: collection records, visual semantics, natural-language retrieval and digital interpretation. - Interactive Exhibitions: interactive screens, digital characters and participatory AI experiences. - Smart Digital Signage: content and interaction for advertising, retail and exhibition displays. - AI Creative Installations: generative creative experiences for museums, galleries and brand events. - Cultural Knowledge & Agents: institutional knowledge bases, multilingual guides and cultural question answering. ## For institutions, brands and display partners. Suitable project settings include museums, galleries, media organizations, retail environments, advertising-display networks and public cultural spaces. ## A complete delivery conversation. Resono brings productization, localization, channel development and commercial delivery together with licensed technologies from strategic partners. Projects are scoped around content rights, languages, audience, deployment and support. ## Strategic technology partners Selected solutions incorporate formally licensed technologies and intellectual property from strategic technology partners. Resono coordinates international customers, productization, localization, channels and commercial delivery; technology responsibilities are agreed for the project. ## Let’s explore the next step. [Contact Resono](mailto:support@resonoai.com?subject=Solution%20enquiry) [Back to solutions](https://www.resonoai.com/en/#solutions) --- ## Privacy Policy | RESONO Trust & Support # Privacy Policy Last updated: 13 October 2026 This Privacy Policy explains how RESONO Co., LIMITED (“Resono”, “we”, “us”, or “our”) handles information associated with resono.world, resonoai.com and Resono consumer apps and services. Product-specific disclosures explain the processing used by the relevant experience. ## Website enquiries These presentation websites do not offer account creation, content uploads or checkout. Contact links open your email application. Information you send in an enquiry is used to respond to and manage that enquiry; service infrastructure may process technical information needed to operate and secure the websites. ## 1. Information we may collect Creative inputs: sketches, drawings, photos, images, text prompts, voice prompts, and other content you choose to upload or create in our apps. App usage data: app interactions, feature usage, crash logs, diagnostics, device type, operating system version, language settings, and approximate region. Account and support information: email address, support messages, purchase status, subscription status, and information you provide when contacting us. Payment information: purchases and subscriptions are generally processed by Apple. We do not directly receive your full payment card information from Apple. ## 2. How we use information To provide AI-powered creative features, generate outputs, process your creative requests, and improve app reliability. To provide customer support, troubleshoot technical issues, respond to data deletion requests, and manage subscriptions or purchase-related support. To improve safety, detect misuse, enforce our Terms, and comply with applicable laws and platform requirements. ## 3. Photos, voice, and children’s creative data Our apps may allow users to upload photos or record voice prompts for creative purposes. We only process such content to provide the requested app functions unless we clearly state otherwise and obtain any required permission. If an app is designed for children or families, we aim to minimize data collection, avoid unnecessary personal information, and provide clear parental guidance. Additional child privacy disclosures may be provided inside the relevant app. ## 4. AI processing and service providers Some AI features may use cloud or on-device processing and licensed technologies, supported by authorized service providers. We require service providers to process data only for authorized purposes and to protect it appropriately. ## 5. Data retention and deletion We retain information only as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required by law, security, billing, dispute resolution, or legitimate business needs. You may request deletion by visiting our Data Deletion page or contacting support@resonoai.com. We may need to verify your request before completing it. ## 6. International users Resono apps are intended for global users. Your information may be processed in countries or regions other than where you live. We take reasonable steps to protect information according to this Policy and applicable law. ## 7. Your choices You may choose not to upload photos, voice, or other personal content. You may also manage app permissions such as Photos, Microphone, Camera, and Notifications in your device settings. You may cancel subscriptions through Apple account settings. Deleting the app does not automatically cancel a subscription. ## 8. Contact For privacy questions, contact us at support@resonoai.com. For questions or requests, contact: [support@resonoai.com](mailto:support@resonoai.com) --- ## Terms of Use | RESONO Trust & Support # Terms of Use Last updated: 13 October 2026 These Terms govern use of Resono websites and consumer apps and AI services provided by RESONO Co., LIMITED. Product-specific terms apply to the relevant experience. Enterprise projects, integrations and custom physical orders are subject to separately agreed terms. ## 1. Eligibility and account responsibility You must comply with all applicable laws and platform rules when using Resono services. If you use our services on behalf of a child or family member, you are responsible for supervising appropriate use. You are responsible for maintaining the security of your device, account, and app access. ## 2. User content and rights You are responsible for the sketches, photos, prompts, voice, and other content you upload or create. You must have the necessary rights and permissions to use any content you submit. You retain ownership of your user content, subject to the rights you grant us to operate and provide the services. By submitting content, you grant Resono a limited license to process, host, reproduce, transform, and display your content solely as needed to provide the requested features, support, safety, and service operations. ## 3. AI-generated outputs AI-generated outputs may be inaccurate, unexpected, or similar to outputs generated for other users. You should review outputs before using, sharing, publishing, or relying on them. You are responsible for determining whether your use of AI-generated outputs is permitted under applicable laws and third-party rights. ## 4. Prohibited uses You may not use our services to create illegal, harmful, abusive, sexually explicit, exploitative, hateful, violent, infringing, deceptive, or privacy-violating content. You may not attempt to reverse engineer, disrupt, overload, scrape, resell, or misuse our services or underlying technologies. ## 5. Subscriptions and purchases Some features may require a paid subscription or in-app purchase. Purchases through iOS/iPadOS are generally processed by Apple and are subject to Apple’s payment and refund rules. See our Subscription Terms for more information. ## 6. Disclaimers Our services are provided “as is” and “as available.” We do not guarantee uninterrupted access, error-free outputs, or suitability for any particular purpose. Creative and AI outputs are for informational, entertainment, educational, or creative use and should not be treated as professional advice. ## 7. Contact For questions about these Terms, contact support@resonoai.com. For questions or requests, contact: [support@resonoai.com](mailto:support@resonoai.com) --- ## Subscription Terms | RESONO Trust & Support # Subscription Terms Last updated: 13 October 2026 These Subscription Terms explain how paid plans, free trials, renewals, cancellations, and refunds may work for Resono apps. Specific app pricing and plan details will be shown inside the relevant app and on the App Store product page. ## 1. Paid features Some Resono apps may offer free features and paid features. Paid features may include premium AI generations, higher limits, advanced styles, cloud processing, or additional creative tools. ## 2. Billing and renewal Subscriptions purchased through iOS/iPadOS are billed by Apple through your Apple ID. Unless canceled, subscriptions may automatically renew according to the plan shown at purchase. Your Apple account may be charged within the renewal period specified by Apple and the App Store purchase flow. ## 3. Free trials If a free trial is offered, the trial length, renewal price, and renewal terms will be shown before purchase. At the end of the trial, the subscription may renew automatically unless canceled before the trial ends. ## 4. Cancellation You can cancel an Apple subscription through your Apple ID subscription settings. Deleting the app does not automatically cancel your subscription. After cancellation, you may continue to access paid features until the end of the current billing period, unless otherwise stated by Apple or applicable law. ## 5. Refunds Refund requests for purchases made through Apple are generally handled by Apple according to Apple’s policies and applicable law. ## 6. Contact For subscription support, contact support@resonoai.com. ## Physical products and enterprise services Custom physical artwork and enterprise services are separate from app subscriptions. Specifications, prices, delivery arrangements and applicable order or project terms are confirmed separately before payment. For questions or requests, contact: [support@resonoai.com](mailto:support@resonoai.com) --- ## Data Deletion | RESONO Trust & Support # Data Deletion Last updated: 13 October 2026 You may request deletion of data associated with your use of Resono apps, subject to identity verification, legal requirements, security needs, and technical limitations. ## 1. What you can request to delete Uploaded photos, sketches, creative inputs, generated project records, account information, support records, and other personal information associated with your use of Resono services, where applicable. ## 2. How to request deletion Email support@resonoai.com with the subject line “Data Deletion Request”. Include the app name, your account email if applicable, device platform, and a brief description of the data you want deleted. ## 3. Verification We may ask for information to verify that you are authorized to make the request. We will not ask for your Apple ID password or full payment information. ## 4. Exceptions Some data may be retained where necessary for legal compliance, fraud prevention, security, billing records, dispute resolution, or legitimate operational needs. ## 5. Timing We aim to respond to deletion requests within a reasonable period required by applicable law. For questions or requests, contact: [support@resonoai.com](mailto:support@resonoai.com) --- ## Support Center | RESONO Trust & Support # Support Center Last updated: 13 October 2026 We are here to help with Resono apps, subscriptions, privacy questions, and technical issues. ## Contact support Email us at support@resonoai.com. For faster support, include the app name, device model, iOS/iPadOS version, screenshots if useful, and a short description of the issue. ## Common topics App not working or crashing: restart the app, check your internet connection, update to the latest app version, and include crash details when contacting support. Restore purchase: use the Restore Purchase button inside the app if available, and make sure you are signed into the same Apple ID used for purchase. Cancel subscription: manage subscriptions from your Apple ID subscription settings. Report unsafe content: contact support and include the app name, time, screenshot, and description of the issue. ## Business and partnership inquiries For partnership inquiries, contact support@resonoai.com and include “Partnership” in the subject line. ## Products, solutions and research For enterprise solutions, include the project setting, country or region, languages, deployment environment and intended timeline. For product or research enquiries, include the relevant product name and the topic you would like to explore. For questions or requests, contact: [support@resonoai.com](mailto:support@resonoai.com) --- ## AI Content Policy | RESONO Trust & Support # AI Content Policy Last updated: 13 October 2026 This policy applies to content submitted to or generated through Resono consumer creative experiences. It supports safe, respectful and appropriately licensed creative use. ## 1. Prohibited content Do not use Resono apps to create or upload illegal, sexually explicit, exploitative, hateful, harassing, violent, self-harm, deceptive, privacy-violating, or infringing content. Do not upload photos of people if you do not have the necessary rights, permissions, or legal basis to use them. ## 2. Children and family safety Content involving children must be safe, respectful, age-appropriate, and non-exploitative. Parents or guardians should supervise children’s use of creative AI features where appropriate. ## 3. Public figures, artists, and intellectual property Do not use the services to impersonate others, violate publicity rights, misuse trademarks, or create content that infringes copyrights or other third-party rights. Artistic directions may be offered in broad style or public-domain-inspired terms. Any reference to artists, artworks, or styles should not imply endorsement, sponsorship, or affiliation unless expressly stated. ## 4. Enforcement We may remove content, restrict features, suspend accounts, or take other actions if we believe this policy has been violated or if required by law or platform rules. ## 5. Reporting To report content or safety concerns, contact support@resonoai.com. For questions or requests, contact: [support@resonoai.com](mailto:support@resonoai.com)